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About Us

We’re a team of designers with decades of experience, and a real passion for everything we do.

In 2000, Lumsden was invited to design the bookshop for the new Tate Modern, a remarkable project led by the Swiss firm Herzog & de Meuron, which converted the then-redundant Bankside Power Station into one of the most recognised art museums. Since then, we have been designing amazing spaces for museums and attractions worldwide, from MoMA NY to the Warner Bros. Harry Potter Studio Tour in Tokyo.

After 30 years’ working in the experience and retail design sector, in 2023, Callum Lumsden transitioned from his original role as a founder. A new structure and MBO have been led by Lumsden’s design director, James Dwyer, who becomes owner and Creative Director of the company.

James, a founding member of the Lumsden team, has 16 years of experience in retail, hospitality, and exhibition projects. As Creative Director, he ensures compelling creative direction for clients’ target audiences. His blend of creative thinking and practical solutions is key to our success. In 2023, James became the sole owner of Lumsden following the founding members’ retirement.

Simon co-founded Lumsden with Callum in 2010. He began his career in a family shopfitting business, expanding it significantly over 15 years. With extensive knowledge of shopfitting methods and materials, he guides in-house production, ensuring designs align with feasibility. Simon oversees business processes, prioritising client value while preserving design integrity.

Callum, who led Lumsden until 2023, and his team excelled in innovative retail designs for museums, galleries, and visitor attractions worldwide. Specialising in retail strategy, interior architecture, and branding, he was committed to both experiential and commercial success. With a track record including Tate Modern, MoMA, and V&A, Callum brought authoritative insight to projects for worldwide clients.

Rina joined Lumsden in 2022 and has since led notable projects such as the Portico Shop at the National Gallery and the refurbishment of the Harry Potter Shop at King’s Cross Station. With over 10 years of experience in retail and hospitality design, she excels in concise problem-solving and effective project management.

Marc leads project management and technical design at Lumsden, ensuring timely, budget-compliant, and guideline-adherent realisation of concepts. He manages architectural drawings, tenders, and project implementation with a focus on quality control since joining Lumsden in 2020.

Alexandra is an experienced professional with a diverse background in design, marketing, and business strategy. Her practical approach, brand awareness, and attention to detail enable her to deliver strategic and creative solutions for our clients. With degrees in architecture, interior design, and business administration, she brings a comprehensive skill set to her work.

Louise joined the growing team at Lumsden in 2024 to oversee the accounts, administration and smooth running of the studio. She brings with her over 20 years of business administration, finance and project management experience within the publishing and creative industries.

Ania has been with Lumsden since 2016, contributing to projects like MoMA Design Stores in Japan and V&A Dundee. She’s led Warner Bros. projects, including Retail/F&B at Warner Bros. Studio Tour London and Harry Potter Airport Stores at Heathrow/Gatwick, overseeing their entire design and project execution.

Sophie joined Lumsden in 2019 as an intern and swiftly advanced, contributing to diverse projects such as the award-winning shop in Freemasons Hall, Covent Garden, the National Railway Museum, and the Natural History Museum of Denmark. Her roles span from conceptualisation to 3D modelling and technical drawing, consistently delivering creative schemes.

Catriona, a member of Lumsden since 2013, ensures our projects’ creative visions are effectively translated into development drawings and specifications. Her expertise ensures projects are realised creatively, practically, and cost-effectively. With a background in interior architecture, she’s contributed to diverse global projects including Universal, Abbey Road Studios, MoMA, and M+.

Zixuan, a passionate and energetic interior designer, brings a multi-disciplinary vision to her work. She believes in the spiritual and behavioural impact of interior spaces, aiming to bring pleasure and a sense of achievement to people’s spirits. Since joining Lumsden in April 2023, she has contributed to several projects.

Danielle recently joined Lumsden after graduating from the University of Lincoln in 2023 with a degree in Interior Architecture and Design. She has supported the team on various projects, from the Harry Potter Warner Bros. Store in Heathrow to the Natural History Museum of Denmark.